What is the best way to be alerted when new updates are released?Īnswer: You can see when new versions are available by checking the Updates tab in iTunes. Then follow the instructions in Ascendo User Guides to import data into DataVault for Mac, iOS or Windows. How can I switch from 1Password to DataVault?ĭownload 1Password desktop, select a vault, choose File > Export > All Items to text file. How can I switch from Keeper to DataVault?ĭownload Keeper desktop, tap on Backup and select Export to Text File. You can set the frequency by tapping on the Tools & Setting icon, then selecting Security Settings > Require password. What could be the issue?įor security purposes, DataVault will continue to prompt you for your master password periodically. I enabled Touch ID in DataVault but I am still being asked to enter my master password. Then restore from your most recent backup at Setup the same master password as before. What should I do?Įnter the incorrect password 10 times to reset the password. When I try to login to DataVault I see a Wrong Password alert. I got a new iOS device and restored it from an iTunes backup. Volume Purchase Program for Education and the How can I get a discount for volume purchases?Įducational institutions and businesses can receive discounts for volume purchases as described in the Would you like to download it again for free"? "You have already purchased this application. On some older devices, you may be prompted to buy the app again, but tapping on the Buy button will confirm Search for "Ascendo DataVault"Īnd tap on the button to download DataVault. Click on theĪpps tab along the top of the iTunes screen, then check the box next to DataVault and sync.Ģ) Start iTunes on an additional iOS device and verify that you are logged in with the same Apple ID you used to purchase DataVault. Start iTunes on your desktop and click on the icon representing your device. There are two ways of installing DataVault on additional devices.ġ) Connect your iOS device to iTunes desktop. How do I install DataVault for other iOS devices without having to repay? The requirements for the most recent update of DataVault are displayed in the Information Section of theĭataVault home page on the iTunes App Store.ĭo I have to buy separate copies of DataVault for my iPhone, iPad and iPod touch?Ī copy of DataVault purchased through iTunes can be run on up to five iOS devices authorized to an Apple ID.ĭoes the DataVault license for iOS cover other platform?ĭataVault for Mac, Windows and Android are sold separately. What are the requirements for DataVault on iOS? How do I restore DataVault Premium in version 6?Īll of the features included in DataVault Premium for previous version are included in version 6 and do not require an in-app purchase to activate. If you are still not receiving alerts, set up a app password for DataVault for.Try tapping Test to sent yourself a sample Alert.Verifying that you have entered your email password correctly.Remove the symbol and email provider from your username.Verify that you selected Gmail, iCloud or Hotmail as your email provider.If you don't want to ever be prompted for your password, go to Security Settings and set Require Password to Never. To avoid forgetting your password, you can configure DataVault to require login periodically. Why am I still being prompted to enter my password? I turned on Touch ID / Face ID in DataVault. Tap on the Tools & Settings icon, select Security Settings and change Clear Clipboard on Exit to Off. I can't paste information I copied from DataVault. Your passwords should be the same on every device you wish to synchrnoize. For this reason, you must create your DataVault password on each device. Your private data is stored securely on your device, not in the Cloud. To enhance security, DataVault login is managed on your device, not over the Internet like some password managers. You can enable DataVault version 7 on Apple Watch in Tools & Settings > Security Settings. How do I enable DataVault on Apple Watch? If you don't want to keep the change, tap the back arrow in the navigation bar instead of Done. Selecting a password will copy it into the field. Tap on Generate Password above the keyboard. How do I generate a password for an item field?įrom the home screen, select an item and tap Edit. Alternatively, you can long press any field to display a tooltip including a Copy button. Tap on the Settings icon, select Display Settings and turn on Show Copy Icons. How can I display copy icons next to fields like in previous versions? Where can I get DataVault Password Manager for iPhone, iPad & iPod touch?ĭataVault for iPhone, iPad & iPod touch is available exclusively through iTunes App Store. Frequently Asked Questions (FAQ) DataVault Password Manager for iPhone, iPad & iPod touch
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